We are looking to hire an AI Chatbot Engineer to join the Verizon System of Engagement Team.
Any visa is fine as long as it meet the below skills
Send resumes to : email@example.com
- Lead and develop Chatbot
conversational Flows in utilizing in-house and vendor products for solving
customer’s problem and increasing customer satisfaction.
- Develop and lead customer facing
applications that will be driven by chatbots across Agent
- Participate in IT security process
for application assessment and providing the fixes and remedy for the
- Lead projects, Coordinate
development activities, ensure timely delivery of modules to business with good
quality and report project status to management.
- Coordinate application architecture
and technology initiatives to ensure adoption of proper technology for
- Manage application initiatives,
schedule and align business projects working with CAM and business sponsors.
- Application management, handling
customer escalations, production change controls and ongoing application
- Coordinate activities to diagnose
and resolve customer and other production issues by working with other IT teams
and business partners.
- Ensure proper change control
procedures are followed complying with IT change management
- Business communications and
relationships with other IT, Network, Marketing, Products and Revenue Assurance
- Communicate effectively with
business sponsors and other partner teams to maintain healthy working
- Exchange and share information about
product, pricing and promotions as needed to fulfill business needs and to keep
IT applications up to date.
- Keep up to date with new technology
to provide suggestions on technology directions to management.
- Help management in developing future
strategies for IT Applications, development methodologies and technology
What we’re looking for…
You’ll Need To Have
- Bachelor’s degree or four or more
years of work experience.
- Four or more years of relevant work
- Experience in programming with Java
& J2EE Technologies.
- Experience on NLP/NLU.
- Experience with Artificial
Intelligence / Machine learning methodologies.
- Experience on Google Dialog Flow.
- Experience on D-Tree implementation.
- Experience with Micro services
architecture and Springboot development.
Even Better If You Have
- A Degree.
- Mobile/Desktop application
- Experience on implementation of
- Experience with chat platforms like
- Experience with DevOps tools-
Jenkins, Git, Ansible, Atlassian products-(Jira, Bitbucket).
- Experience with JWT and Oauth
- Experience with Social Media handles
and integration with Google Dialog Flow.
- Experience with application
performance tuning and monitoring.
- Experience in using messaging / JMS.
- ExperienceinAWS implementations.
- Experience with in-memory data store
and cache service.
- Experience in Unix/Linux operating
- Knowledge of shell scripting.
AI Chatbot Architect
Location: Basking Ridge, NJ
Any visa is fine as long as it meets the below skills
Send resume to : firstname.lastname@example.org
We are looking to hire
AI Chatbot Architect to join the Verizon System of Engagement Team. The AI
Chatbot platform will be one of the largest solution within Verizon. The
candidate will be responsible to role to architect and design a solution that
can handle millions of questions a month. Support the new ECE program (Enhanced
Customer Experience) that deflects the calls from call center and redirect them
to the AI Chatbot solution. AI Chatbot solution will support the social media
platform such as Facebook and Twitter messengers. This platform will also
support smart speakers such as Google Home and Alexa.
- Works independently as
an architect on multiple complex and business critical projects.
- Identify the reusable
components for other Verizon IT Team.
- Makes decision on
application architecture, technology direction and roadmap.
- Design a solution that
can be used by other IT-Teams.
- Evaluate and identify the
vendor products for the appropriate use within the application.
- Makes architecture
evaluations and decisions for integrating Mobile First App, Ask Verizon, Social
Channels and Smart Speakers (Alexa and google Home) to help complete the roll
out to Verizon Customers.
- Develop a guideline and
design principle for developing new dialog flows.
- Leads project team in
activities including project coordination/management, Project alignments,
Leadership communication, application design and architecture.
- Collects client
requirements from business partners, performs analysis, and creates project
specifications and detailed design.
- Responsible for
communicating Architecture and Design to all project stakeholders.
- Coach and Mentor other
members of the team, reviewing their deliverables and setting standards and
- Evaluate and finalize
AWS migration strategy for thirty or more apps under My Verizon Mobile.
- Work closely with IT
Security and Verizon Compliance teams in auditing the App authentication
solutions such as Touch Id on Mobile First App. Lead architect and technology
evaluation for One Verizon Login and AOL/ Yahoo/ Amazon/ Facebook integration.
we’re looking for…
You’ll need to have:
- Bachelor’s degree or
four or more years of work experience.
- Six or more years of
relevant work experience.
Even better if you have:
- Master’s Degree in
- Strong experience in AI
based chat engines.
- Strong knowledge of the
Machine Learning techniques around natural language.
- Experience in
Dialogflow, AI or in any popular NLP engines.
- Strong knowledge IVR
based application development and Conversational IVR.
- Experience in
information systems and latest technologies – JSON, and other mobile
- Strong knowledge of
applicable methodologies, tools, standards, and procedures.
- Experience in Mobile
Technologies such as iOS, Android, Blackberry or Windows Mobile.
- Experience in Big Data
platform handling large volumes of data and have experience in data processing
- Ability to analyze,
proactively manage problems and make decisions independently that impact
overall system and projects.
- Strong organizational
and problem solving abilities.
- Strong knowledge of
technologies used to build enterprise applications such as SQL, Java, Spring.
- Good knowledge of
software and hardware Infrastructure design.
- Strong Technical
programming and analytical skills.
- Experience in the
leading, designing and development of enterprise scale applications with
expertise in coding, debugging, unit testing applications.
- Experience on beacon
technologies is a huge plus for innovation.
- Strong leadership
capabilities driving technology and solutions strategy in collaborating with